Saudi Arabian Airlines
Reviews and Complaints
I would to pay for an extra luggage
Uk contact number
Urgent matter
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Verified Reviewer | Istanbul, IstanbulBaggage recover
I am Mr FANI GAETTAN LUYEYE passenger in your flight of SV264 of 28th of May going to MALE,
my ticket number was ETKT065781****10101, arriving to Riadh airport I missed my flight (ETKT065781****10102). and I have decided to go back to istanbul on 31st of May with turkish airlines and before leaving riyadh I left a copy of my luggage reference and I have asked Saudia member to transfert my luggage to tukish airlines but arriving to istanbul I didn't find my luggage at istanbul airport and I claimed it at istanbul airport.
(Baggage ref.
FANI IST 1001, 2GQB92, CRT SV37E5A6 1200Z/28MAY, MALE via RUH SV 264 28MAY TO MLE SV 788 29MAY.
BAR COD O065SV212164. Thanks
Preferred solution: Deliver product or service ordered
User's recommendation: I JUST WAN TO GET MY BAGGAGE
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Verified Reviewer | Dresden, Sachsen5 days Transit Visa information for Umrah
Resolved: I want my ticket claim
I got that ticket prof.
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Verified Buyer | Jeddah, Mecca RegionFlight cancellation without information and poor customer relation
- Direct flight to kano
- Poor customer services and relations
Preferred solution: Let the company propose a solution
User's recommendation: Think before booking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jeddah, Mecca RegionBaggage claim
- Poor customer services and relations
Preferred solution: Full refund
User's recommendation: Never the worst
My checkin baggage left behind in Jeddah by SAUDIA
Greetings
I traveled on bhh bom sector via Jeddah on 13 April. On reaching Mumbai I discovered that my luggage didnt reach Mumbai.
It caused a lot of distress and inconvenience to me . I almost missed my onward flight to SRINAGAR. On contacting The SAUDIA staff , I was told to write a complaint and give my Srinagar address with the information that my bag will reach Srinagar sirport as it had been left behind in Jeddah.
No one contacted me since then.
I am worried about the safety of my bag and its contents.
Kindly look into this issue. Its not expected of an institution like Saudi airlines
My AlFursan number is : 1516****
With regards
MOHAMMAD MUZAFFAR MIR
User's recommendation: My bag has been delivered to me in a good condition
Transit visa
Preferred solution: Transit visa if needed
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIrresponsible Airlines only Conning Customers!! Be aware!!!!!
I do not understand why this airlines is even existing? when they don't have proper customer care or support staff?
my parents are struggling because of this airline. they had a flight from Mumbai to Amsterdam connecting via Jeddah on 11th August 2022 ( business class) its been nearly a week and they are without luggage. Even after several emails and calls no one is responding, my father is not keeping well and all his medicines are in Main Luggage which has not yet reached him. I want to understand who is going to be responsible if anything happens to my parents?
and why the *** is airlines taking passengers if they cant treat their business class customers properly?
The mumbai staff is rude, arrogant and piece of *** people who think they own Saudia Airlines, they ain't of any help but even better than the Jeddah people who do not find any responsibility in replying to their customers. If you cant handle the customers please don' t con them and shut your *** airlines down!!!
- Everthing
- Bad customer service
- Disregarded to passenger rights
Preferred solution: Need my parents all 4 luggage immediately without any further delay. his medical condition is not nice
User's recommendation: Dont fly with them
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Verified Buyer | Verdal, TrøndelagQuestion about my ticket
Preferred solution: Correct date
TICKETING AUTHORITY
Baggage lost on SV773/SV215
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Verified Reviewer | Madrid, MadridCould i still use my inbound flights?
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that is unbelievable anyway thanks