Contact Saudi Arabian Airlines Customer Service
Saudi Arabian Airlines Phone Numbers and Emails
Toll-Free Number:
-
(800) 472-8342USA
Customer Service:
-
+96 614 847 9797Outside KSA (Alfursan Queries)
-
+96 612 686 1010Outside KSA (Reward Tickets)
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+96 692 003 0000SAUDIA Holidays
Saudi Arabian Airlines Emails:
Cargo
Claims
For Baggage Claims
Customer Service
Student Travel Care
Contact Information
Saudi Arabian Airlines Website:
Saudi Arabian Airlines Help Center:
Corporate Office Address:
Saudi Arabian Airlines
PO Box 24724
Al Rawdah, Al Khalidiyyah 23421
Jeddah ,
23421- 2229
Saudi Arabia
Other Info (opening hours):
P.O. Box 620,
Jeddah 21231, Kingdom of Saudi Arabia
Fax: +966 (0) 12 686 4587
PO Box 24724,
Jeddah 21446, Saudi Arabia
Additional Phone Number:
Sales Egypt 19898
Fax:
+966 14847 9480
How Good is Saudi Arabian Airlines's Customer Service?
Summary of Saudi Arabian Airlines Customer Service Calls
1K
TOTAL
CALLS
CALLS
05:39
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Saudi Arabian Airlines?
Request for Information Question:
- “To confirm my flight”
- “Flight confirmation”
- “Im looking for a job,in Saudi airlines,I have airport expirience I'm open for relocation.I would like you to assist me”
Return/ Replace Question:
- “Change flight”
- “Change my departure date”
- “Change”
Activation/ Cancellation Question:
- “Flight cancellation”
- “Cancelled flight”
- “I have emergency what is the cancellation ruls”
Product/ Service Question:
- “Delayed connecting flight”
- “Book ticket”
- “Book a ticket”
Refund Question:
- “Refund issue”
- “Refund”
- “Refund request”
Staff Question:
- “The purpose of my call is to informed you ahead of time that i have a pet travelling with me but its very difficult to contact your customer service regarding my concerns”
- “Customer service”
- “I wanted to change the reservation, Hamd, the agent said, it would be GBP 1000.00!!!!I asked to speak to the supervisor, he said, supervisor will call you, no calls yet. The customer service is horrendous. My reservation WWX5IO”
Payments and Charges Question:
- “Flight Modification Charges - Booking Reference 6G5C5Y- Unauthorized charges”
- “Disputing business class surcharge”
- “Ma brother went to Pakistan yesterday and was denied access to flight and was put on another airline and that airline charged for luggage”
Shipping and Delivery Question:
- “Lost item/zamzam water”
- “I did not receive my walking rollet wheelchair, Which i have purchased it specially to use it during my holiday in Egypt, as im a disabled lady and suffered a lot for not receiving it as i travelled to Cairo Transit Jedah.”
- “Lost item”
Account Question:
- “ALFURSAN login and ticket”
- “Can't get in to the flight”
Website/ Application Question:
- “Hello! I have right to get 4 days-96 hours- free visa to visit Saudi Arabia for 1 day, but your company did not solve my problem and did not sent me application!!!”
- “Misleading from gotogate website”
Cards Question:
- “To make a retired ID card”
- “Credit card verification enquiry”
Other Question:
- “My fone left on Scurty point”
- “Lost baggage”
- “Transit hour too short due delays flight arrive from Malaysia to Jeddah”
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Saudi Arabian Airlines