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1.6
Updated by user Apr 26, 2018

The Saudia has been giving us a run around. So far, they have not admitted to any wrong doing.

The issue is still unresolved. I don'y have enough "muscle" to push the case through because I'm up against rich, arrogant & uncaring organization.

Original review posted by user Mar 27, 2018

We had confirmed reservations on Saudi Airline from JFK New York to Riyadh for Monday. Then we were moved three days to Wednesday hours before the flight.

Saudi Airline staff told us that the flight was canceled but we know from FAA that it was not canceled. So we were just bumped off and Saudis just got away with it. We kept calling them for a couple of days and pleading with them to at least give us flight the next day but they did not seem to care.

Some of the agents told us that this sort of happens quite frequently with Saudi Airlines. The staff was very impolite and very inconsiderate.

Reason of review: Bad quality.

Preferred solution: Full refund.

Saudi Arabian Airlines Cons: Very ill trained and discourteous staff.

Location: 9841 Airport Blvd #812, Los Angeles, CA 90045, USA

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khalid s Fdk

I couldn't agree more with these comments!!!!

khalid s Fdk

We had confirmed reservations on Saudi Airline from JFK New York to Riyadh for Monday.Then we were moved three days to Wednesday hours before the flight.Saudi Airline staff told us that the flight was canceled but we know from FAA that it was not canceled. So we were just bumped off and Saudis just got away with it. We kept calling them for a couple of days and pleading with them to at least give us flight the next day but they did not seem to care.Some of the agents told us that this sort of happens quite frequently with Saudi Airlines.The staff was very impolite and very inconsiderate.Reason of review: Bad quality.Preferred solution: Full refund.I didn't like: Very ill trained and discourteous staff.

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