Product: Saudi Arabian Airlines Customer Care Clear all filters (0 of 13 reviews match)
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Saudia airlines WORST CUSTOMER SERVICE RUDE AND THEY DONT EVEN KNOW HOW TO REALLY SPEAK POLITELY WITH CLIENT IF YOU CANT ACCEPT TICKETING SOLD BY TRAVEL AGENCIES WHY THE *** DO U EVEN GIVE THEM AUTHORITY TO SELL IT ONLINE THIS IS AN ADVISE THAY EVERYONE SHOULD BEAR IN...
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1.0
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Saudi Arabian Airlines Customer Care
#1262259
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One of the worst service and airline to travel.My wife and kids suffered in the journey. Had a very bad impression about the service and its staff. The Jeddah Airport is worst that a third world country. I would advise everyone trying to travel through this airline...
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Saudi Arabian Airlines Customer Care
#1209400
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Saudi Arabian Airlines - Never to fly saudi air agian

Fllown to saudiarbia with family in 2013 nyc to jed and on words isb mom had accedent in pak air line wont chang dates of the flight nor refund we lost tickets went to there pak office coctacet them in saudi arbia and oman from nyc no refund no no no just zero shame on u saudiarbian airlines
1.0
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Saudi Arabian Airlines Customer Care
#1198271
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This was my first travel experience with Saudia Arabia Airlines.My flight #SV452 delayed 5 hours from Khartoum, Sudan, and we were only made aware after 2+ hours. When we finally took off, they failed to inform me that I will miss my connected flight from Jeddaha...
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1.0
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Saudi Arabian Airlines Customer Care
I didn't like
  • Nothing to like
#1194846
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Saudi Arabian Airlines - Damaged luggage
I used Saudi airlines from Khartoum airport to Doha in 2/1/2017.when i collected my luggage there was a completely damaged suitcase. I spoke to Saudi airline staff at Hamad international airport but they did nothing and refuse to accept my complaint. I wrote to the...
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Saudi Arabian Airlines Customer Care
#984976
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Dear Concern, Warm Greetings!This is in regards to FORCEFULLY cancellation of my ticket (booking number-065-1098800010) from Pearson International airport- Canada to Delhi international airport- India by WITHOUT MY CONSENT. On 4th DEC, 2016, one of your executive...
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Anonymous
BOYCOTT-SAUDI

Talking about Saudi customer service is oxymoron.They DO NOT HAVE CUSTOMER SERVICE.BEST IS DO NOT FLY SAUDI, THE WORST AIRLINE IN THE WORLD.

2.8
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Saudi Arabian Airlines Customer Care
#970318
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Saudi Arabian Airlines Customer Care Review

Hello all , I have experienced the worst treatment ever from the receptionist at the lounge . I have skypriority and the receptionist refused to let me in . Even though there was a delay of 6 hours for my flight . He was very rude , unprofessional and his attitude is unacceptable .
1.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Jeddah, Makkah Al Mukarramah
Product
Saudi Arabian Airlines Customer Care
#943362
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The company is a joke, they want to be a "world class airline" as stated on their website but they ignore customer complaints, lie or give inconsistent information every time you contact then and don't accept their responsibilities when they make a mistake.Avoid it if...
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Anonymous
BOYCOTT-SAUDI

WHY FLY SAUDI? WHEN EVERY REVIEW SITE SAYS IT IS THE WORST IN THE WORLD. They do NOT have customer service. Saudi and Customer servcie is the biggest oxymoron

1.2
Dubai, Dubayy
Product
Saudi Arabian Airlines Customer Care
I didn't like
  • Disregardes to passenger rights
  • Customer service is very very very poor
#904055
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UNPROFESSIONAL ATTITUDE OF SAUDI AIRLINES I boarded the flight SV760 from Riyadh to Delhi at 10.10am. When the plane tried to *** , the pilot put on the emergency brakes seconds before takeoff stating engine problem and we were dropped back at the gate. Our lives were...
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Anonymous
Anonymous

What kind of concrete answer did you expect after an aborted ***. This is a fluid and dynamic situation with so many moving parts. If they told you something, anything you wou...

1.6
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Saudi Arabian Airlines Customer Care
#890237
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I was fortunate enough to travel to saudia arabia to perform umrah, but the trip was marred by some of the rude, disorganised and arrogant staff of saudia. On the return flight at check in medinah airport we were greeted by a young gentleman who couldnt be more helpful...
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Anonymous
Anonymous

Have you gotten any feedback from the airline after your complaints?

Product
Saudi Arabian Airlines Customer Care
#863810
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