Product: Saudi Arabian Airlines Customer Care Clear all filters (9 of 9 reviews match)
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Saudi Arabian Airlines - Damaged luggage
I used Saudi airlines from Khartoum airport to Doha in 2/1/2017.when i collected my luggage there was a completely damaged suitcase. I spoke to Saudi airline staff at Hamad international airport but they did nothing and refuse to accept my complaint. I wrote to the...
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Saudi Arabian Airlines Customer Care
#984976
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Dear Concern, Warm Greetings!This is in regards to FORCEFULLY cancellation of my ticket (booking number-065-1098800010) from Pearson International airport- Canada to Delhi international airport- India by WITHOUT MY CONSENT. On 4th DEC, 2016, one of your executive...
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Anonymous
BOYCOTT-SAUDI

Talking about Saudi customer service is oxymoron.They DO NOT HAVE CUSTOMER SERVICE.BEST IS DO NOT FLY SAUDI, THE WORST AIRLINE IN THE WORLD.

2.8
Product
Saudi Arabian Airlines Customer Care
#970318
Reply to reviews
The company is a joke, they want to be a "world class airline" as stated on their website but they ignore customer complaints, lie or give inconsistent information every time you contact then and don't accept their responsibilities when they make a mistake.Avoid it if...
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Anonymous
BOYCOTT-SAUDI

WHY FLY SAUDI? WHEN EVERY REVIEW SITE SAYS IT IS THE WORST IN THE WORLD. They do NOT have customer service. Saudi and Customer servcie is the biggest oxymoron

1.2
Dubai, Dubayy
Product
Saudi Arabian Airlines Customer Care
I didn't like
  • Disregardes to passenger rights
  • Customer service is very very very poor
#904055
Reply to reviews
UNPROFESSIONAL ATTITUDE OF SAUDI AIRLINES I boarded the flight SV760 from Riyadh to Delhi at 10.10am. When the plane tried to *** , the pilot put on the emergency brakes seconds before takeoff stating engine problem and we were dropped back at the gate. Our lives were...
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Anonymous
Anonymous

What kind of concrete answer did you expect after an aborted ***. This is a fluid and dynamic situation with so many moving parts. If they told you something, anything you wou...

1.6
Product
Saudi Arabian Airlines Customer Care
#890237
Reply to reviews
I was fortunate enough to travel to saudia arabia to perform umrah, but the trip was marred by some of the rude, disorganised and arrogant staff of saudia. On the return flight at check in medinah airport we were greeted by a young gentleman who couldnt be more helpful...
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Anonymous
Anonymous

Have you gotten any feedback from the airline after your complaints?

Product
Saudi Arabian Airlines Customer Care
#863810
Reply to reviews
My name is Makieh Aldalati, a USA citizen. I was booked on a business class seat flight number SV301 ( ETKT 065-2241247007) departing Jeddah airport on June 1, 2016 at 9:50 a.m arriving Cairo at 10:55 a.m. I checked-in at Jeddah airport at 8:15 a.m and then went to...
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Anonymous
BOYCOTT-SAUDI

Mr. Al DalatiWho on earth advised you to fly Saudi Airlines? Just a casual review at reviews at any website would have shown you that this airline is the worst in the world f...

1.0
Product
Saudi Arabian Airlines Customer Care
I didn't like
  • Inefficiency
  • Customer service is very very very poor
  • Disregarded to passenger rights
#860430
Reply to reviews
WTF is wrong with Saudi Arabian Airlines!!!!!!12 hours stranded on the runway of Ahmedabad Airport!!! You should be ashamed of yourselves. the crew doesnt have any power to vacate the airplane??? no hotel service provided to passengers. immigration done but refused to...
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Anonymous
BOYCOTT-SAUDI

DO NOT FLY SAUDI

1.0
Product
Saudi Arabian Airlines Customer Care
I didn't like
  • Air port airline staff is not helpful
  • Pathetic services
  • Everthing
#853193
Reply to reviews
Saudi Arabian Airlines - COMPLAINT E TICKET # 2470049005
Dear Sir, I booked my flight online and took the boarding pass.My flight was fro Jedd-Riyadh and then Riyadh-Lahore. When I reached the gate, the staff didn't allowed me to go in and said that I a late. There was still more than 15 minutes for the departure of this...
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Anonymous
Anonymous

Hi,Unfortunately they haven't contacted me. Could you please help me in this regard.Thanks,Muhammad

Anonymous
Anonymous

I would think that ultimately the site you bought your ticket through would be responsible. You should start there if you haven't already got it taken care of. You need to rep...

3.3
Product
Saudi Arabian Airlines Customer Care
I didn't like
  • Air port airline staff is not helpful
  • Unprofessional behavior of staff
#829226
Reply to reviews

Saudi Arabian Airlines Customer Care Review

#943362
1.2
Details
Hello all , I have experienced the worst treatment ever from the receptionist at the lounge . I have skypriority and the receptionist refused to let me in . Even though there was a delay of 6 hours for my flight . He was very rude , unprofessional and his attitude is unacceptable .
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