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3.1

Dear sir

While going from Madinah via Jeddah to Lucknow PNR no JSWFFY

We have our parents I.e Mubarak khan and saira begum were on wheel chair first porter who picked us from Madinah flight dropped us at Saudi airlines lounge and left , in sake of catching the flight we carry the wheel chair till the transit bus takes us to aircraft

While we were boarding in bus two porter had arrived, I said where you were missing then one of them started arguing and rainsing voice even he said I am liar

When I said I will complaint in airlines and tried to see his name in Id, he started screaming he can let my flight cancel and shouted

I was shocked to see all this .

I donโ€™t know if this way treatment with business class passenger and specially on wheel chair and threatening the passenger

Please carry the full investigation and if any other information needed please contact

Tauqeerkhan618@***.com

I hope with your proper investigation and proper punishment this would be happen in future

Reason of review: Poor customer service.

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Not resolvedSaudi airlines did not answer the core issue which was mishandling and threat by wheel porterAirlines replied that your flight was delay thatโ€™s why you got your wheel chair late ! Disappointed and shocked with airlines reply

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